Monday, July 23, 2018

QuickBooks File Doctor failed to respond, what's a quick remedy to get it resolved?

When it comes to rooting out minor or major QuickBooks issues, the parent company Intuit keeps making consistent efforts so that user can avail the best utility from accounting software. File doctor application is the similar initiative taken in order to make available for users a tool that can repair company file damage & network connection issues.

But what if the file doctor tool itself denies responding due to some reasons?  In this case, if QB instance crashes, hangs or throws a certain error, the user rushes for an instantaneous method to get out of this error.

Most of the SMEs choosing QuickBooks to look after their finances might not be knowing the importance of QuickBooks File Doctor, however keeping knowledge for the same is mandatory to run accounting smoothly.

To describe in short, QuickBooks File Doctor is an online software application integrated with the accounting software to resolve data repair & network connectivity related headaches. A continuous usage of file doctor tool can be a very helpful utility for the user of accounting software.

Sometimes, users trying to open the tool with a provision to resolve some QuickBooks errors, but the file doctor does not start.

What to do next? How to overcome this situation? The answer is to launch QuickBooks File Doctor Manually

Manual Launch of QuickBooks File Doctor:

In many situations, internal file doctor can be launched automatically, but sometimes manual starting of the application becomes the need of the hour. Below discussed are the steps to do it:

Start accounting software & wait till it does not display screen "no companyopen"
 Next, go to file->utilities->repair file and network problems and then choose ok.
 Click yes on the box when the QB file doctor restarts the application with admin authority
  Now for opening file doctor, click wrench icon & then continue.
     
   Login file, to let file doctor start to repair your file.

   After that choose "file diagnosis only" from options "advanced settings" and then click next.
Finally, check repairs & issues by opening your file after the prompt received by the system

Resolve error “File Doctor Not Working”  

However it is quite often when file doctor denies responding, but whenever it does the situation becomes complicated for the user. Sometimes, while executing repairing work, the application hangs, either due to the larger size of company file or unresolved location of the file.

If you have encountered the same issue, then you should have known that your QBW file is damaged and it needs to be fixed in order to resolve the error.

Here are the steps:

Auto recover data:

ADR starts checking file within two hours of file creation. ADR checks & stores one copy in the backup file once it verifies that the file is error free. This backup is taken every twelve hours. ( Also previous backup files are saved as "old").

If you want to restore your data from such backup files, then you should follow some predefined procedures required for this. You can also take help from support staff.



Restore damaged file backup:

Following this procedure, the replacement of a damaged file can be done with the file saved as a backup.

     Start QB->File->Open or Restore Company-> Next
     After that click Local Backup->Next
     Browse file location in “look in” menu box, select .QBB file, open it & click next.
     Search the location in “save in” menu box where the file is likely to be restored
     Type file name in.QBW format in "filename section".

Taking help from official customer link:

In case the issue is typical and you're not able to get right solution, then you can take help by moving to official site of QuickBooks. For this, open this link https://help.quickbooks.intuit.com/en_US/contact

Keeping information about file doctor is always a wise, after all, it helps you to solve your file damages & network connectivity issues. Hope, the discussion mentioned above will be helpful for you to keep your data safe & secure. In case of any confusion taking help from QuickBooks customer care executives can be also a reliable option.

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